City of Tampa

The City of Tampa is focused on creating a stronger, more inclusive future by prioritizing the issues that matter most to its residents. Guided by five strategic goals—Community-Service Centric Resident Services, Workforce Development, Housing Affordability, Infrastructure and Mobility, and Sustainability and Resilience—the city is taking bold steps to ensure long-term progress and quality of life for all who call Tampa home.

Challenge

The City of Tampa needed a modern, user-friendly website that could do more than just deliver information—it needed to build community connection and serve as a digital welcome mat for potential new residents. However, the existing site was massive and unwieldy, with over 6,700 pages, 1,500 PDFs, 3,500 images, and 105 content managers, making it difficult to navigate, maintain, and align with the city’s evolving strategic priorities.

Advance Your Mission

Design, build, and support from a team that knows nonprofit challenges and how to solve them.

Solution

Achieve partnered with the City of Tampa to perform a comprehensive content audit, using Google Analytics to identify the most valuable and frequently accessed pages. From there, we streamlined the site structure, archiving unnecessary content and creating a new, intuitive site map. We collaborated closely with city stakeholders to build out mood boards, design elements, and UX components that reflected Tampa’s identity while emphasizing usability, accessibility, and mobile responsiveness. The new site was developed on the Drupal platform to ensure long-term scalability, robust content management, and enterprise-level security.

Results

The result was a fully customized, accessible Drupal website that showcases the City of Tampa’s vision for the future while making it easy for residents, visitors, and prospective newcomers to find what they need. The new site is clean, fast, and optimized for mobile and desktop users alike. With significantly reduced content clutter and a more intuitive layout, the site now supports the city’s goals of engagement, transparency, and service—reinforcing Tampa’s position as a dynamic, inclusive place to live and work.

Visit website tampagov.net

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