How To Secure Major Donor Relationships: 6 Best Practices

When it comes to major gifts, many organizations picture a wealthy stranger in their city suddenly stepping forward with a transformational gift. In reality, that scenario rarely happens, and most major giving candidates are closer to home than you might first assume. 

The real story usually starts with a familiar name on your donor list. The people who already support your mission year after year are the ones most likely to make significant commitments when asked with clarity and confidence. These donors are poised to support major projects like a capital campaign, commit to a planned gift, or even make a major gift to get a new program off the ground. 

Below are six practical tips for identifying, cultivating, and securing major donor relationships that feel natural for both you and the donor.

1. Start with the donors you already have.

The strongest major donor prospects often begin as modest, consistent supporters. A person who gives $250 a year for five to ten years demonstrates a level of commitment that far outweighs the actual gift amount. When that donor engages with your cause in other ways, the likelihood of a future five or even seven-figure gift is much higher.

A few affinity markers to look for include:

  • Volunteering
  • Event attendance 
  • Personal connection to your mission

Longevity signals belief in your mission. It also signals that the donor is paying attention to your work. These are the individuals who deserve intentional outreach. All they need is a personal conversation and an invitation to take a bigger step.

2. Use wealth screening as one piece of the puzzle.

Wealth screening results can reveal multiple giving capacity indicators, including: 

  • Giving patterns at other organizations
  • Philanthropic interests
  • Real estate holdings

Wealth screening works best when paired with affinity markers. When you already see consistent giving and engagement, wealth data can help you formulate an ask amount that feels realistic and respectful.

Capacity alone never produces a major gift. It simply helps you avoid guessing. It guides your preparation so you walk into a conversation already aware of what level of support may feel appropriate for the donor.

3. Know who you are speaking with before the meeting.

The dollars matter, but the person matters more. Wealth screening can help you estimate an ask amount, but personal details are what help you shape donor conversations in a way that resonates. Knowing where someone works, what business they own, where their kids go to school, and how they first connected with your organization sets the stage for a thoughtful discussion.

Your CRM should serve as the central place for all of this data. Before reaching out to a giving prospect, review the information staff and volunteers have logged about them. Bringing up something that a colleague already discussed or asking a donor to repeat basic facts can weaken the relationship. A well-maintained record allows every staff member to pick up the conversation without losing continuity. That level of care builds trust over time and boosts your confidence heading into a major solicitation.

To build out your donor profiles, create a systemized process for recording donor information. In some cases, you may need to customize your CRM or upgrade to a new system. If this is the case, consider hiring a software developer familiar with nonprofit needs and specialized technology.

4. Use technology to strengthen stewardship.

Technology should make your stewardship more personal, not less. Thank-you videos recorded on a phone feel authentic, while personalized emails created through segmentation and light customization reach donors with the right tone at the right moment. These tools help you stay in touch with all donors while staying thoughtful.

To improve major donor relationships, your nonprofit should explore technology like:

  • Donation platforms to simplify pledge documentation and remove friction at a moment when donors are making significant decisions. 
  • Recording software to create space to practice high-stakes conversations so you feel ready when the real meeting arrives. 
  • Your website should make giving simple, with clear donation options and a mobile-friendly experience. 

We are in a strong period for nonprofit technology, and it can support every step of your relationship-building efforts.

5. Follow a strategic order when soliciting gifts.

Capital campaigns often begin by soliciting the largest gifts during the quiet phase. Once a few leadership commitments are secured, others are invited to join that group. This sequence builds confidence for everyone involved. People want to invest in something that appears headed for success, and early large gifts signal momentum.

A top-down approach sets the tone for the rest of the campaign. Each commitment reinforces the next, and donors at every level see the strong foundation. When done with care, this method guides the campaign forward with steady progress and a sense of shared purpose.

6. Ask donors thoughtful questions that build understanding.

Major solicitations work best when you already understand how a donor views your project. Before you ask for a significant commitment, first learn how they see themselves in relation to the effort. Invite them to share whether they picture themselves as a lead supporter. Offer a gift range chart so they have context for what leadership means in this campaign.

You can also ask how they would feel about helping to spark early momentum. Explore where your organization fits within their broader philanthropic priorities and whether this initiative could rise to the top for the next few years. Questions like these show respect for the donor’s role and provide insight that shapes your eventual solicitation.

Major donor relationships grow through consistency, preparation, curiosity, and genuine connection. When you start with the people already in your corner, learn about their interests and capacity, use technology wisely, and follow a thoughtful solicitation process, you create space for remarkable generosity. Your future major donors may already be giving to you right now, waiting for the moment when someone invites them to take a larger step.

Steven Shattuck

Steven Shattuck is the Director of Engagement at Capital Campaign Pro. He is the author of Robots Make Bad Fundraisers – How Nonprofits Can Maintain the Heart in the Digital Age and brings over 15 years of experience in the nonprofit sector to his work.

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