The temperatures are dropping, holiday carols are being sung, and we as a society are collectively eating more pie than during any other time of the year. This festive atmosphere can only mean one thing— year-end-giving has begun.
If you’re like most nonprofits, you probably started planning your year-end giving strategy months ago. However, there’s no denying that this year and all of its challenges may have called for an adjustment to those plans. Virtual fundraising, virtual donor stewardship, virtual events— these are the terms dominating this year’s fundraising season.
But, we’re here to present one solution that can tackle all of the above: Facebook fundraising.
As a nonprofit fundraising professional, you’re surely aware that Facebook fundraising is quite different from the digital efforts you conduct on other platforms. For one, it’s often largely supporter-initiated! So, we’re going to cover the top tips your team can use to be successful when incorporating Facebook fundraising into your year-end giving strategy:
Nonprofits have used Facebook fundraising to raise billions of dollars since the emergence of the platform’s fundraising tools in 2015. With that much success, it’s easy to see why your organization should use it for your biggest fundraising push of the year!
However, it’s also true that fundraising on Facebook requires quite different strategies than using, say, a simple donation page on your website. So, continue reading for our top tips to make the most of the platform.
While you’re already familiar with Facebook fundraising— at least, enough to consider using it for your year-end fundraising strategy— the platform may still be a new concept to your supporters who aren’t immersed in the fundraising world 24/7.
Unlike other online fundraising efforts, Facebook fundraising is largely supporter-led. This means that in most cases (though we’ll walk through a few exceptions) your supporters start individual fundraisers on their own to raise funds on behalf of your organization. To use Facebook fundraising as a main platform of your year-end giving strategy, your first step should be educating supporters about fundraising through the platform.
Consider creating a page on your website or a post on your blog that covers the basics of Facebook fundraising. Answer questions such as:
This page can serve two purposes. First, it educates donors and fundraisers about Facebook fundraising and can make them more comfortable with giving through the platform. It also provides a great opportunity for you to share your recommended messaging and imagery.
Remember— many year-end fundraising efforts through Facebook will be fundraisers started by your supporters. So, share information about your mission statement, values, tips to raise funds successfully, and photos of the work your organization does. Encourage supporters to use this information when creating their own fundraisers, which can help protect your nonprofit’s digital brand (and, make the process easier for the users creating fundraisers!) Being inconsistent is one of the biggest mistakes a nonprofit can make on social media, but this simple strategy can help you overcome it.
Remember how we mentioned that we’d discuss other uses of Facebook fundraising, beyond one-off year-end fundraisers? Virtual fundraising events are the perfect example.
Year-end fundraising is planned months (or more!) in advance. For your nonprofit, this may include hosting the same type of event each year, such as a year-end gala. If so, these beloved events were likely hindered due to the emergence of the COVID-19 pandemic and accompanying social distancing guidelines.
By now, you’ve probably watched your peers in the nonprofit space pivot their large year-end events to the virtual sphere. If you’re considering doing the same, we recommend you do so on Facebook. We provide a comprehensive list of reasons in this GoodUnited guide to virtual fundraising events, but let’s cover an overview of the highlights here:
Additionally, we can’t forget the digital marketing benefits. One tech-savvy tip to boost your virtual fundraising events is to use social media as part of your digital marketing strategy. Well, with Facebook, you’re marketing your event on the same platform that it’s occurring on! So, rather than sharing links to third-party pages, your supporters can discover your event and engage with it all on one trusted website.
As you’re a nonprofit fundraising professional, we don’t need to cover the importance of thanking donors and fundraisers after you’ve completed your year-end campaign. If you’ve made it this far, expressing your appreciation for online participants is a best practice for your team already.
However, we do need to cover how to thank Facebook fundraiser users, as there are a few extra hoops for your team to jump through. This is largely due to Facebook’s privacy policy, which bars the platform from sharing certain personal information— such as user contact information— with your nonprofit.
But, that doesn’t mean it’s impossible to thank those that support your nonprofit on the platform! Our team has outlined a few tips in this guide to thanking donors on Facebook, such as:
When it comes to thanking the users who create fundraisers, that process is slightly easier. Your nonprofit is able to view all fundraisers created on behalf of your organization on your Facebook page. Then, use Facebook’s “Sort & Filter” tool to show the most recently created fundraisers that haven’t been thanked yet. Post a personal thank-you on each and every one!
Let’s discuss a few statistics regarding your final fundraising campaign of the year:
Year-end giving is arguably one of the most crucial fundraising periods for your nonprofit, and a strategic approach is key to success here. That’s why we recommend collecting all data available to your team from your year-end giving efforts on Facebook and storing them in your nonprofit’s CRM software for future analysis.
Facebook provides two reports for nonprofits fundraising on the platform. Let’s explore these further:
For the purposes of optimizing your Facebook fundraising efforts going forward, the Daily Transaction Report provides the most valuable information. With this report, you can discover the most popular donation methods, dates when supporters were most active with giving on Facebook, and more.
These reports are available as .CSV downloads, so your team will likely need to complete some spreadsheet wizardry to glean valuable insights from them. This is one area where it’s valuable to work with a team of Facebook fundraising experts, as they can help your organization decipher the valuable information compiled in these reports.
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The year-end giving season is already underway, so your team may not have the time available to craft a comprehensive fundraising strategy from scratch. However, that’s one of the benefits of Facebook fundraising— if your organization has a Facebook account, you can get started right now!
So, here’s what we recommend for your next steps:
When it comes to using Facebook in your year-end giving strategy, the first steps are that simple. Then, you can use our tips to supercharge your Facebook fundraising to success. Good luck!
About the Author
Nick Black
Nick is the Founder and CEO of GoodUnited, a venture backed Software as a Service (SaaS) startup that helps nonprofits like Wounded Warrior Project, American Cancer Society, World Wildlife Fund create 1:1 relationships with their donors through the combination of data science and human judgement delivered in conversational messaging platforms. Nick's work with GoodUnited resulted in being named The University of North Carolina at Chapel Hill’s 2017 Distinguished Young Alumnus.
Nick has been an innovator and leader at the intersection of business and social impact for over ten years. The concept for GoodUnited came through Nick's work co-founding and leading Stop Soldier Suicide, a 501c3 that grew from startup to national leader in reducing veteran suicide to the national average in ten years. Stop Soldier Suicide’s growth and impact resulted in Nick being selected as a Presidential Leadership Scholar and a Leadership North Carolina Fellow.
Nick co-founded Stop Soldier Suicide stemming from his experiences leading Paratroopers as a Ranger qualified Army Officer with the 173rd Airborne during 27 months deployed to combat zones in Afghanistan. During Nick's six years of service he was awarded two Bronze Stars, an Army Commendation Medal for Valor and as a Field Artillery Officer, was repeatedly ranked 1st among 50 peer Officers in a premier Infantry Battalion.
Nick received a BA from The Johns Hopkins University. At Johns Hopkins, Nick was a four-year member of the Varsity football team, the first two-time President of Alpha Delta Phi Fraternity and a four-year scholarship winner of the Army ROTC program. Nick received an MBA from Kenan-Flagler Business School at the University of North Carolina. At Kenan-Flagler, Nick was awarded the Rollie Tillman Award for Leadership, selected as a Kenan Institute Leadership Fellow, was President of the Veterans Club and awarded the 2018 Distinguished Young Alumnus.
Nick lives in Charleston South Carolina with his wife Amanda. Amanda and Nick have a five-year-old daughter and four-year-old son.
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